Terms of payment

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All prices quoted are final prices, which include VAT at the current rate of 19% and do not include the cost of packaging and shipping at the time of ordering.

Special offers in our shop may be limited in time or quantity. Details can be found in the product description.

The following methods of payment are possible for deliveries within Germany:
  • The customer is obliged to pay the purchase price immediately after conclusion of the contract by bank transfer to our account. The term of payment is:

    Account holder: Velken-Folientechnik GmbH
    Name of bank: Volksbank Bocholt eG
    IBAN: DE22428600030276935800

    You will receive an e-mail with the exact invoice details after completing your order. Please state the order number and the name of the orderer as the purpose of the transfer so that we can allocate your payment to the order.

    The ordered items will be reserved for you for 14 days until receipt of payment.

  • When paying via PayPal, AmazonPay, paydirekt and giropay, the customer is taken directly to the payment. The earliest time of the account debit is immediately after the transaction has been transmitted.

  • When paying by credit card, the customer is led directly to the payment. The following credit cards are accepted: VISA, MasterCard, American Express and Diners Club. The earliest the account can be debited is immediately after the transaction has been transmitted.

  • This applies only to government agencies, public institutions and selected companies. We reserve the right to check the purchase on account and reject it if necessary. The customer is obliged to pay the invoice amount within the period stated on the invoice after receipt of the goods. A cash discount deduction is expressly not permitted! The term of payment is:

    Account holder: Velken-Folientechnik GmbH
    Name of bank: Volksbank Bocholt eG
    IBAN: DE22428600030276935800
  • In cooperation withKlarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna in each case:

    • Invoice: the payment period is 14 days from the date of dispatch of the goods/ticket/ or, in the case of other services, the provision of the service. The complete invoice conditions for the countries in which this payment method is available can be found here:Germany,Finland,Great Britain,Netherlands,Norway,Austria,Sweden.
    • Payment by instalments: With Klarna's financing service you can pay for your purchase in fixed or flexible monthly instalments according to the conditions stated in the checkout. The instalment payment is due at the end of each month after Klarna sends you a monthly invoice. For more information on instalment purchase, including terms and conditions and standard European consumer credit information for the countries where this payment method is available, please click here (only available in the countries indicated):Austria,Denmark,Finland,Germany,Norway,Sweden,United Kingdom.
    • Immediately: Available in Germany, the Netherlands and Austria. Your account will be debited immediately after placing the order.
    • Direct Debit: Available in Germany, the Netherlands, Sweden and Austria. The debit will be made after the goods have been dispatched. You will be informed of the date by e-mail.

    The use of the payment methods invoice, hire purchase and direct debit requires a positive credit assessment. In this respect, we forward your data to Klarna for the purpose of address and creditworthiness checks as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you those payment methods that are permissible based on the results of the credit check. Further information and Klarna's terms of use can be foundhere. General information about Klarna can be foundhere. Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and as specified inKlarna's privacy policy.

For international deliveries, the payment methods are available for selection depending on the selected billing country.

If payment in advance is selected, all bank charges incurred shall be borne by the sender of the payment. Sharing of charges (i.e. foreign bank charges shall be borne by the payment sender, domestic bank charges by the payment recipient) is not permitted.

The delivered goods remain our property until full payment has been made (retention of title according to §§158, 449 BGB). If the agreed payment deadlines are exceeded, we must charge reminder and processing fees.

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